{"title":"Return And Refund Policy","description":"\u003cmain id=\"MainContent\" class=\"content-for-layout focus-none\" role=\"main\" tabindex=\"-1\"\u003e\n\u003cdiv id=\"shopify-section-template--24836265804141__main\" class=\"shopify-section\"\u003e\n\u003cdiv class=\"page-width page-width--narrow section-template--24836265804141__main-padding\"\u003e\n\u003cdiv class=\"container\"\u003e\n\u003cdiv class=\"rte\"\u003e\n\u003ch2 data-start=\"306\" data-end=\"347\"\u003eReturn \u0026amp; Refund Policy – PlushCart\u003c\/h2\u003e\n\u003cp data-start=\"349\" data-end=\"579\"\u003eAt\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"352\" data-end=\"367\"\u003eOur Shop\u003c\/strong\u003e, your satisfaction is our priority. We aim to make your shopping experience smooth and risk-free. If something doesn’t go as expected, our return and refund process is designed to be easy, transparent, and fair.\u003c\/p\u003e\n\u003cp data-start=\"349\" data-end=\"579\"\u003e \u003c\/p\u003e\n\u003ch3 data-start=\"586\" data-end=\"623\"\u003e🔁 1. Return \u0026amp; Replacement Policy\u003c\/h3\u003e\n\u003cp data-start=\"625\" data-end=\"684\"\u003eWe offer a\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"636\" data-end=\"662\"\u003e7-Day Free Replacement\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eon eligible items if:\u003c\/p\u003e\n\u003cul data-start=\"686\" data-end=\"828\"\u003e\n\u003cli data-start=\"686\" data-end=\"737\"\u003e\n\u003cp data-start=\"688\" data-end=\"737\"\u003eYou received a\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"703\" data-end=\"727\"\u003edamaged or defective\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eproduct\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"738\" data-end=\"773\"\u003e\n\u003cp data-start=\"740\" data-end=\"773\"\u003eYou received the\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"757\" data-end=\"771\"\u003ewrong item\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"774\" data-end=\"828\"\u003e\n\u003cp data-start=\"776\" data-end=\"828\"\u003eThe product is\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"791\" data-end=\"828\"\u003eincomplete or missing accessories\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"830\" data-end=\"859\"\u003e📌\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"833\" data-end=\"859\"\u003eConditions for return:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"860\" data-end=\"1167\"\u003e\n\u003cli data-start=\"860\" data-end=\"921\"\u003e\n\u003cp data-start=\"862\" data-end=\"921\"\u003eThe request must be raised within\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"896\" data-end=\"906\"\u003e7 days\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eof delivery.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"922\" data-end=\"1003\"\u003e\n\u003cp data-start=\"924\" data-end=\"1003\"\u003eThe item must be unused, in original packaging, and in re-sellable condition.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1004\" data-end=\"1068\"\u003e\n\u003cp data-start=\"1006\" data-end=\"1068\"\u003eAll original tags, labels, and accessories must be included.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1069\" data-end=\"1167\"\u003e\n\u003cp data-start=\"1071\" data-end=\"1167\"\u003eA clear unboxing video is required for faster processing in case of damage or wrong item claims.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3 data-start=\"1174\" data-end=\"1210\"\u003e🚫 Items Not Eligible for Return\u003c\/h3\u003e\n\u003cul data-start=\"1212\" data-end=\"1420\"\u003e\n\u003cli data-start=\"1212\" data-end=\"1259\"\u003e\n\u003cp data-start=\"1214\" data-end=\"1259\"\u003eProducts damaged due to misuse or mishandling\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1260\" data-end=\"1305\"\u003e\n\u003cp data-start=\"1262\" data-end=\"1305\"\u003eItems without original packaging or invoice\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1306\" data-end=\"1387\"\u003e\n\u003cp data-start=\"1308\" data-end=\"1387\"\u003ePersonal care, undergarments, or hygiene-related products (if used or unsealed)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1388\" data-end=\"1420\"\u003e\n\u003cp data-start=\"1390\" data-end=\"1420\"\u003eGift cards or digital products\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3 data-start=\"1427\" data-end=\"1472\"\u003e💬 How to Request a Return or Replacement\u003c\/h3\u003e\n\u003cp data-start=\"1474\" data-end=\"1560\"\u003eTo initiate a return, contact our support team within 7 days of receiving the product:\u003c\/p\u003e\n\u003cul data-start=\"1562\" data-end=\"1666\"\u003e\n\u003cli data-start=\"1562\" data-end=\"1633\"\u003e\n\u003cp data-start=\"1564\" data-end=\"1633\"\u003e📧 Email: info.helpplushcart@gmail.com\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1634\" data-end=\"1666\"\u003e\n\u003cp data-start=\"1636\" data-end=\"1666\"\u003e📞 WhatsApp: +91 82382 80803\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1668\" data-end=\"1739\"\u003eOur team will guide you through the pickup or reverse shipment process.\u003c\/p\u003e\n\u003cp data-start=\"1668\" data-end=\"1739\"\u003e \u003c\/p\u003e\n\u003ch3 data-start=\"1746\" data-end=\"1769\"\u003e💰 2. Refund Policy\u003c\/h3\u003e\n\u003cp data-start=\"1771\" data-end=\"1821\"\u003eOnce your returned item is received and inspected:\u003c\/p\u003e\n\u003cul data-start=\"1823\" data-end=\"2039\"\u003e\n\u003cli data-start=\"1823\" data-end=\"1932\"\u003e\n\u003cp data-start=\"1825\" data-end=\"1932\"\u003eIf approved, your refund will be processed to the\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"1875\" data-end=\"1902\"\u003eoriginal payment method\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewithin\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"1910\" data-end=\"1931\"\u003e5–7 business days\u003c\/strong\u003e.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1933\" data-end=\"2039\"\u003e\n\u003cp data-start=\"1935\" data-end=\"2039\"\u003eIf you paid by\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"1950\" data-end=\"1976\"\u003eCash on Delivery (COD)\u003c\/strong\u003e, we will request your bank\/UPI details to initiate the refund.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2041\" data-end=\"2100\"\u003e✅ You’ll receive confirmation once the refund is processed.\u003c\/p\u003e\n\u003cp data-start=\"2041\" data-end=\"2100\"\u003e \u003c\/p\u003e\n\u003ch3 data-start=\"2107\" data-end=\"2133\"\u003e⚠️ Order Cancellations\u003c\/h3\u003e\n\u003cul data-start=\"2135\" data-end=\"2311\"\u003e\n\u003cli data-start=\"2135\" data-end=\"2191\"\u003e\n\u003cp data-start=\"2137\" data-end=\"2191\"\u003eOrders can be cancelled\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"2161\" data-end=\"2188\"\u003ebefore they are shipped\u003c\/strong\u003e.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2192\" data-end=\"2311\"\u003e\n\u003cp data-start=\"2194\" data-end=\"2311\"\u003eOnce shipped, cancellation is not allowed—but you may still request a return after delivery as per our return policy.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-start=\"2313\" data-end=\"2316\"\u003e\n\u003ch3 data-start=\"2318\" data-end=\"2340\"\u003e🕒 Processing Time\u003c\/h3\u003e\n\u003cul data-start=\"2342\" data-end=\"2507\"\u003e\n\u003cli data-start=\"2342\" data-end=\"2398\"\u003e\n\u003cp data-start=\"2344\" data-end=\"2398\"\u003eReturn Pickup: 2–4 business days (based on pin code)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2399\" data-end=\"2445\"\u003e\n\u003cp data-start=\"2401\" data-end=\"2445\"\u003eRefund after Inspection: 3–7 business days\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"2446\" data-end=\"2507\"\u003e\n\u003cp data-start=\"2448\" data-end=\"2507\"\u003eReplacements: Shipped within 24 hours after return approval\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3 data-start=\"2514\" data-end=\"2531\"\u003e📍 Need Help?\u003c\/h3\u003e\n\u003cp data-start=\"2533\" data-end=\"2601\"\u003eFor any questions or help with returns, we’re here for you\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"2592\" data-end=\"2600\"\u003e24x7\u003c\/strong\u003e:\u003c\/p\u003e\n\u003cp data-start=\"2603\" data-end=\"2797\"\u003e\u003cstrong data-start=\"2603\" data-end=\"2618\"\u003eQualityShop\u003c\/strong\u003e\u003cbr data-start=\"2618\" data-end=\"2621\"\u003e📧\u003cspan\u003einfo.helpplushcart@gmail.com\u003c\/span\u003e\u003cbr data-start=\"2681\" data-end=\"2684\"\u003e📞 +91 82382 80803\u003cbr data-start=\"2702\" data-end=\"2705\"\u003e📍 D-32 polaris mall , Punagam , Surat , 395010 , India\u003c\/p\u003e\n\u003cp data-start=\"2603\" data-end=\"2797\"\u003e \u003c\/p\u003e\n\u003ch3 data-start=\"2804\" data-end=\"2825\"\u003e🔄 Policy Updates\u003c\/h3\u003e\n\u003cp data-start=\"2827\" data-end=\"2954\"\u003eWe may update this Return \u0026amp; Refund Policy occasionally. All changes will be posted on this page with the latest effective date.\u003c\/p\u003e\n\u003cp data-start=\"2956\" data-end=\"2981\"\u003e\u003cem data-start=\"2956\" data-end=\"2981\"\u003eLast Updated: July 2025\u003c\/em\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/main\u003e","products":[],"url":"https:\/\/shopauora.store\/collections\/return-and-refund-policy.oembed","provider":"Shopauora","version":"1.0","type":"link"}